Last Updated: March 16, 2020 at 5:20 PM CST
One Love Travel Club has postponed trips departing between March 16 and April 30, 2020
Due to the fast-evolving travel restrictions being implemented globally and to ensure the safety and well-being of our travelers, One Love Travel Club has made the difficult, but necessary decision to postpone all trips departing between March 16 and April 30, 2020. This decision will provide travelers with assurance and the flexibility to postpone their trip to be enjoyed fully at a later date.
We thank you for your patience and understanding in these unprecedented times and we are communicating as efficiently as we can. We have been and will continue to be responsive to inquiries – and are working with customers on a priority basis.
We appreciate your patience as we work to navigate this situation. Please read the FAQs below to find answers to your questions before contacting our team.
Q My tour has been suspended – what happens?
A If you have booked a tour scheduled to depart between March 16, 2020 and April 30, 2020, you will be provided with a future travel credit valued at 100% of the purchase price paid plus an additional $300. This travel credit will be issued to you within the next 30 days and can be applied toward any One Love Travel Club trip scheduled to depart before April 30, 2022.
One Love Travel Club is not offering refunds on suspended tours.
Q My trip is beyond the suspension date – what happens?
A We will continue to monitor developments and will be in touch with all customers on a priority basis.
Q How can I contact One Love Travel Club?
A Please note that you may experience a longer than usual response time. Thank you in advance for your patience as we work through this together.
You may contact us by email at firstname.lastname@example.org
For more information, updates and travel advisories about Covid-19, view the U.S. Department of State’s